Setting Up White Label Branding

Setting Up White Label Branding

Make your support center look like it's built by you.

Step 1: Logo

•Go to Admin → White Label → Branding

•Upload your logo (recommended: 200x50px, PNG with transparent background)

•Logo appears in the header of your support center and in the chat widget

Step 2: Colors

Set your brand colors:

•Accent Color — used for buttons, links, and highlights

•Enter a hex code (e.g., #FF6B35) or use the color picker

Step 3: Text

Customize:

•Page Title — main heading of your support center

•Page Subtitle — description below the heading

•Support Email — shown as contact option

•Business Hours — displayed in the widget

Step 4: Chat Widget

•Bot Name — your AI assistant's name (e.g., "Support Bot")

•Welcome Message — first message in chat

•Quick Actions — preset question buttons

Step 5: Footer

•Toggle Show Powered By off to remove HelpKit mention (Pro+)

•Customize the powered-by brand text if visible

Preview

All changes are previewed in real-time. Click Save when satisfied.